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Free shipping on all orders over £80 in the UK

Shipping policy

  1. Dispatch Time:

    • Orders placed from Monday to Friday will be dispatched within 24 hours.

  2. Free Shipping (UK):

    • Customers within the UK are eligible for free shipping on orders over £80.
    • Standard shipping rates apply to orders below £80.

  3. International Shipping (Europe & Rest of the World):

    • International shipping is available to Europe and the rest of the world.
    • A fixed shipping fee will be applied to international orders.
    • Delivery times may vary between 5 to 15 days depending on the destination.

  4. Shipping Methods:

    • We use reputable carriers for all shipments to ensure reliable delivery.
    • Customers will receive tracking information once their order has been dispatched.

  5. Fixed Shipping Rates:

    • Shipping rates for UK orders below £80 and international orders are fixed regardless of the weight of the order.
    • The fixed shipping rates will be clearly communicated to customers at checkout.

  6. Customs and Duties:

    • Customers are responsible for any customs duties or taxes incurred upon international delivery.
    • We recommend checking with local authorities for applicable charges.

  7. Shipping Address:

    • Customers are responsible for providing accurate shipping information.
    • We are not liable for delays or lost shipments due to incorrect addresses provided by the customer.

  8. Delivery Times:

    • While we aim to deliver orders within the specified time frame, delivery times may vary due to factors beyond our control such as customs clearance or unforeseen circumstances.

  9. Delivery Confirmation:

    • Once orders are delivered, customers will receive a confirmation email.
    • If you have any concerns regarding the delivery of your order, please contact our customer service team.

  10. Returns and Refunds:

    • Please refer to our Returns Policy for information on returning items and eligibility for refunds.

  11. Contact Information:

    • For any inquiries regarding shipping or delivery, please contact our customer service team at puradymeuk@gmail.com
    • contact phone uk: +441302245358

  12. Policy Updates:

    • We reserve the right to update our shipping policies as necessary. Any changes will be communicated to customers via our website or email.